Returns & Exchanges
At Westcott, we want you to be completely satisfied with your home decor and furniture selections. If a piece isn't the perfect fit for your space, you can return eligible items within 30 days of delivery for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Item
Carefully repackage your items in their original Westcott packaging, ensuring all padding and protective layers are secure to prevent damage during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our warehouse team inspects the returned goods, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing